For State Employees
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State Employees IT Communication Devices
The Department of Administrative Services Bureau of Information Technology Solutions (BITS) Unified Communications Division maintains the computing devices that Executive Branch agencies use to conduct business.
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RightFax - Electronic Facsimile Service
The Department of Administrative Services Bureau of Information Technology Solutions (BITS) Unified Communications Division maintains RightFax – a service that enables faxing from an email client and the elimination of dedicating equipment and network connections.
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The Department of Administrative Services Bureau of Information Technology Solutions (BITS) Unified Communications Division provides telecommunications, end-user device support and Enterprise collaboration services to the State of Connecticut’s Executive Branch agencies.
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Everything you need to know about the eGovernment program.
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Application Delivery Controllers
An application deliver controller is a device that is typically placed in a data center between the firewall and one or more web and/or application servers to provide load balancing, health checks, and high availability assurance. It also includes SSL off loading, as well as serving as a web application firewall.
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This service provides for the development and design of database strategies, monitoring and improvement of database performance, capacity planning for future expansion requirements, restoration of damaged databases, and planning, coordination and implementation of database security.
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Data Integration involves combining data residing in different sources and providing users with a unified view of these data.
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State of Connecticut Information Technology and Internet related policies and guidelines.
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Analytics & Business Intelligence Tools
This service provides techniques and tools used in identifying, extracting, analyzing, querying, reporting, and predictive modeling of business data.
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Information Management Services
This service provides for the development, execution and supervision of programs, plans, policies, practices and procedures that properly manage the full data lifecycle needs of an enterprise.
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Data Center Operations Services
The Department of Administrative Service Bureau of Information Technology Solutions (BITS) Data Center Operations is a service provided to state agencies to monitor and react to statewide network, data center or system events 24 hours per day.
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The Department of Administrative Service Bureau of Information Technology Solutions Data Center Operations provides for workload automation using the Computer Associates ESP product.
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The Department of Administrative Services Bureau of Information Technology Solutions (BITS) Help Desk serves as the single point of contact for all client information technology inquiries, requests and incidents.
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Enterprise Networking Practices & Standards
The Enterprise Networking Services (ENS) group, in conjunction with other Agencies, establishes the Network domain of the Enterprise Wide Technical Architecture Standards on network implementations and approved vendors.
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The Enterprise Network Services (ENS) group builds and supports the State of Connecticut Metropolitan Area Network which connects 18 large sites in the greater Hartford area with metro Ethernet connections between 1G and 20G speeds. This connectivity serves 35 state agencies with access to the State’s Data Centers located in geographically diverse areas of the state.
