Scams and Fraud
Find Out What to Do if You Were Scammed
Steps to Take if You Experienced a Scam:
- Immediately stop communication with the scammer and do NOT send any more money.
- Contact the financial institution or company where the fraud occurred. If necessary, notify your bank, credit union, or credit card company.
- Change any passwords that might have been compromised.
- File a report with the Federal Trade Commission.
- Place a fraud alert and get a copy of your credit report at annualcreditreport.com.
- If you suspect identity theft, visit IdentityTheft.gov.
How do I submit a complaint?
Many agencies help with banking scams and fraud issues and the Department of Banking can be your starting point for assistance. You may file a complaint with the Department of Banking using the Online Consumer Assistance Form:
Online Customer Assistance Form
Helpful Resources
AARP offers a Fraud Watch Network Hotline to call if you suspect a scam:
Call 1-877-908-3360, Monday-Friday, 8:00 a.m. to 8:00 p.m.
Banking and Consumer Credit Fraud and Scams:
- Avoid Advance Fee Loan Scams
- Beware of Foreclosure Rescue and Loan Modification Scams (FDIC)
- Common Scams and Tips to Spot Them
- Credit Repair Scams
- Fraudulent Cashier's Checks
- Mortgage Scams: How to Protect Yourself (CFPB)
- Phishing Scams
- Protect Yourself From CyberFraud
- Protect Your Investments - Avoiding Fraud (SEC)
Investment Fraud and Scams:
- A Conversation with a Cold Caller
- CyberFraud
- How to Spot a Con Artist
- How to Avoid Boiler Room Scams
- International Investment Fraud
- Investment Frauds and Schemes
- Nigerian Fraudulent Business Proposals
- Prime Bank Scams
- Promissory Note Scams
- "What's in your e-Wallet?"
Questions?
Telephone Direct: 860-240-8170
Toll-free: 1-800-831-7225, press option 2
Foreclosure Assistance Hotline: 1-877-472-8313
By Email: banking.complaints@ct.gov
Please Note:
This is an unsecured e-mail address for general questions. Please do not include personal identifying information such as Social Security and/or account numbers, birth date, user ID, or passwords using this unsecured e-mail address. To send a Secure Message log into the Online Assistance Form.