Consumer Credit Main

Consumer Credit Division

Contact the Division

The Consumer Credit Division issues seventeen different license or registration types across several sectors of the non-depository financial services market. 

In addition to its licensing authority, the Consumer Credit Division also administers various laws related to consumer credit issues. Administrative orders relating to consumer credit issues may be found on this website.

Connecticut is one of five states that the Federal Reserve Board exempts from the federal Truth in Lending Act. This permits local enforcement of the Truth in Lending Law.

Consumer Credit Licensees 
as of July 2, 2025 
Bona Fide Nonprofit Organizations 
7
Check Cashing Services
   - Branch Offices 
48
48
 Commercial Financing Provider and Broker Registrants 151
Consumer Collection Agencies
   - Branch Offices
541
174
Debt Adjusters Non Profit
   - Branch Offices
Debt Adjusters For Profit
20
29
1
Debt Negotiators
   - Branch Offices
4
3
 Exempt Registrants 57
Federal Student Loan Servicer Registrants 10
Lead Generators
4
Loan Processors/Underwriters 202
Money Transmitters 214
Mortgage Brokers
   - Branch Offices
283
48
Mortgage Correspondent Lenders
   - Branch Offices
24
3
Mortgage Lenders
   - Branch Offices
423
1036
Mortgage Loan Originators 9269
Mortgage Servicers
   - Branch Offices
84
22
 Private Education Lender Registration 11
 Private Education Loan Creditor Registration 7
Sales Finance Companies
   - Branch Offices
183
55
Small Loan Companies
   - Branch Offices
106
20
Student Loan Servicers
   - Branch Offices     
43
17

 

Contact the Consumer Credit Division:

Consumer Questions or Complaints?

Connecticut Department of Banking
Consumer Credit Division
260 Constitution Plaza
Hartford, CT 06103-1800

Telephone:  (860) 240-8200 or toll-free at 800-831-7225
Fax:  (860) 240-8215

Key staff may be contacted via Email:

Carmine T. Costa, Division Director
carmine.costa@ct.gov

Christina M. Kaiko, Department Manager (Licensing)
christina.kaiko@ct.gov  

Michael Lentini, Department Manager
michael.lentini@ct.gov

Tracey Kelly, Department Manager
tracey.l.kelly@ct.gov